Monday 19 September, will be a bank holiday for the State Funeral of Queen Elizabeth II and mark the last day of national mourning. Base London have decided, out of respect for Her Majesty and to commemorate Her incredible reign, that we too will recognise this day as a bank holiday which means website orders made Friday 16th September will not be received until Tuesday 20th at the earliest.
Please note that during this busy period you make experience a delay receiving your delivery and customer service responses may also take longer than usual.
We thank you for your patience and understanding during this time.
Update 20th September
Please be aware that the additional bank holiday during a peak time for our warehouse has impacted operations and you may experience a 24 hour delay in receiving your order.
The processing of refunds may also be affected but our warehouse team are working tirelessly to minimise disruption and should you have any questions regarding your order please contact us here.