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Base London

Although Base London do not offer store collection, you will be able to rearrange delivery with DPD to a more convenient address once your order has been dispatched. UK orders only.

Although Base London do not offer store collection, you will be able to rearrange delivery with DPD to a more convenient address once your order has been dispatched. UK orders only.

Can I place an order online and collect it from a store?

DELIVERY & RETURNS

FAQs

Why Can't I Pay with Klarna?

Payment Error | Why Have I been Charged Twice?

Where Is My First Order Discount?

There is a Problem with my Base London Order

I Made a Mistake with my Order

I Need Help Ordering from your Website

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Returns Policy

UK Returns

Order number not recognised

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UK Web Return Form

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Where are Base London shoes made?

Shoe Lace Replacement

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Taking Care of Your Shoes

Shoe Care

Do Base London Offer a Student Discount?

Student Discount

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How much do I have left on my Gift Card?

Will My Refund Go Back on to my Gift Card?

Gift Cards

Can I place an order online and collect it from a store?Updated a year ago