International Orders Temporarily Suspended
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January 12th
We are in the process of changing websites and are currently unable to accept international orders. This service will be up and running as soon as possible and we are sorry for any inconvenience caused.
Orders made up to January 12th will still be processed as normal and you can still return your order using the Global-e return portal
We are unable to process replacement items at this time. Once again we apologise for the inconvenience and hope to resume normal service very soon.
You can now order Based London footwear anywhere in the World!
We’ve partnered with Global-E who become the merchant of record and allow you to complete your transaction in your local currency as well as pay all taxes and duties at checkout.
When you buy your Base London products via Global-e, you will see that your payment method is charged to **Global-e// Base London**, and the purchase is subject to Global-e’s Terms and Conditions and Privacy Policy (which are available at checkout before you purchase).
You can contact Global-e here.
Delivery Charges
Shipping charges are determined by your location and order value, you’ll find these prices at checkout with an Express and Standard option where applicable.
Returns
Returning your footwear back to the UK is easy and you can learn more about our flat rate return charges for your region here. International Returns
Please note that Customs and Shipping Charges are non-refundable.