FAQs
Orders
- Where Is My First Order Discount?
- There is a Problem with my Base London Order
- I Made a Mistake with my Order
- I Need Help Ordering from your Website
- Where is my Order Confirmation?
- What Happens After I Have Placed My Order?
DELIVERY & RETURNS
- When Will I Receive My Delivery?
- UK Returns Portal
- USA Returns
- Returns Policy
- Where is my Refund?
- How can I Track my Delivery?
General
- Size Guide
- The Size I want is Out of Stock
- Where are Base London Stores Located?
- International Stockists
- Where are Base London shoes made?
- Shoe Lace Replacement