FAQs
Orders
- Where Is My First Order Discount?
- There is a Problem with my Base London Order
- I Made a Mistake with my Order
- I Need Help Ordering from your Website
- Where is my Order Confirmation?
- What Happens After I Have Placed My Order?
DELIVERY & RETURNS
- IMPORTANT: UK Returns from 25/01/21
- UK Returns
- EU Returns
- Web Return Form
- When Will I Receive My Delivery?
- Where is my Refund?
General
- Types of Leather Finish
- Size Guide
- The Size I want is Out of Stock
- Where are Base London Stores Located?
- International Stockists
- Where are Base London shoes made?