FAQs
Orders
- Payment Error | Why Have I been Charged Twice?
- Where Is My First Order Discount?
- There is a Problem with my Base London Order
- I Made a Mistake with my Order
- I Need Help Ordering from your Website
- Where is my Order Confirmation?
DELIVERY & RETURNS
- International Orders
- International Returns
- UK Returns
- UK Web Return Form
- When Will I Receive My Delivery?
- Where is my Refund?
General
- Types of Leather Finish
- Size Guide
- The Size I want is Out of Stock
- Where are Base London Stores Located?
- International Stockists
- Where are Base London shoes made?