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Types of Leather Finish

We have several types of leather finishes on our Base London shoes. So here's a quick run-down so you can spot the differences. Washed Leather - A crust leather with a  liquid dye & wax applied in layers to build up the colour and  polished to req

Size Guide

Width. Standard footwear width is F+. Please note that sizes may vary depending on the style, shape and manufacturing of each product.

The Size I want is Out of Stock

Due to the wide range of Base London footwear we offer on this website it's not always easy to keep all sizes in stock. We do weekly stock top-ups of our best sellers but if there's something you have your heart set on and just can't wait, contact us

Where are Base London shoes made?

Base London shoes are predominantly made in mainland Europe and India. Factories are regularly audited to make sure they adhere with working conditions and other legal practices. Our regular factories and new factories are continually visited by Base

Shoe Lace Replacement

Unfortunately, due to the wide range of footwear that Base London releases each season, it's not feasible for us to keep stock of replacement shoe laces. If you require a new pair of laces for your shoes, we highly recommend to head to one of the ret

What Do I Do If I Have a Complaint?

We pride ourselves on giving excellent customer satisfaction, but in the unlikely event of a complaint, please contact the Base London customer services team here and we will do our very best to help you resolve the issue. Ideally, we aim to resolve

Terms & Conditions

WE DRAW YOUR ATTENTION IN PARTICULAR TO CONDITIONS 6, 7 AND 8 BELOW. Welcome to the website ("the Website"). The following terms and conditions will apply when you access our Website and use our on-line ordering service. Before proceed